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UHealth Tower

Visitor Information

Visiting Hours

We recognize that family and friends are an important part of a patient’s recovery, and we encourage visits in order to provide emotional support. To ensure the safety and security of our patients and employees, we ask that the following guidelines be followed:

General Visiting Hours:
9:00 AM – 9:00 PM

Visiting Hours Critical Care Units (CVICU, SICU, NICU, MICU):
Open visitation is allowed between the hours of 9:00 AM and 9:00 PM. A maximum of three (3) visitors per patient may visit at a time. NOTE: No visitors are allowed in the rooms during shift change (6:30PM and 8:00 PM).

Overnight Stay
A cot is available for one person to stay the night in the patient’s room.

Children over the age of two years old are allowed to visit patients on the general patient care floors. All children must undergo a brief screening prior to visiting a patient. Children under the age of twelve (12) are restricted from visiting patients in Critical Care Units, Surgery, Recovery Room, Psychiatry and any Procedural Areas. Children’s visits should not exceed one hour.

Contacting A Patient
Patient Information Representatives are available to assist in obtaining the patient’s room number from 7:00 AM – 8:00 PM
Their phone number is (305) 689-5629
Callers are given the option to request the patient’s direct telephone number according to their room location, or ask to be transferred to the patient’s room directly, if desired.

Chapel Information
The hospital’s chapel is a non-denominational place for reflection. The chapel is located on the second floor (Main Lobby), across from the security desk and is open 24 hours a day, seven days a week.

Guest Meal Trays
Guest trays can be provided by dialing ext. 25945, two hours prior to the desired meal. Breakfast orders should be placed the previous evening before 6:30 PM. The cost for this service is as follows:

Breakfast: $3
Lunch: $5
Dinner: $5

The cafeteria at University of Miami Hospital and Clinics is located on the first floor in the West Building.
Our hours are as follow:

Continental Breakfast: 6:30 AM – 7:30 AM
Breakfast: 7:00 AM – 10:00 AM
Lunch: 11:00 AM – 3:30 PM
Dinner: 4:30 PM – 6:30 PM

Visitors are welcome to eat home packed meals at our cafeteria. Microwaves are available in the cafeteria for your convenience.

Gift Shop
Our gift shop is located in the Main Lobby. It is open Monday through Friday, from 9:00 AM – 8 PM, and on the weekends from 10:00 AM – 7:00 PM. For your convenience, we offer flower arrangements, cards, stamps, candy and gifts, as well as magazines, and personal hygiene items. Please feel free to contact the gift shop by dialing ext. 25075.

University of Miami Hospital and Clinics has security personnel and City of Miami police officers monitoring the campus. Security officers are available to assist all visitors and will happily accompany you to your car at any time. If you wish to utilize this service, please call the Security Department by dialing ext. 25622.

Vending Machines
Vending machines, stocked with snacks and beverages, are available throughout the hospital. These machines are available for use 24 hours a day.

Starbucks Coffee Shop
The University of Miami Hospital and Clinics has a Starbucks coffee shop located in the Main Lobby and is open:

Monday – Friday: 6 AM – 11 PM
Saturday – Sunday: 9 AM – 8 PM

There are two ATM machines available throughout the hospital. One is located on the main lobby and the other is located in the West Building, across from the Cafeteria.